Privacy Policy

Collecting of information by Solvivo GmbH

Version as of May 2013

General

As a customer of Solvivo GmbH, we take your right to privacy very seriously. This policy illustrates, which measures will be taken to protect your personal data when you visit our website. Please see the following for further information on our privacy policies of our website.

Collecting of personal data

Usually you can visit the website of Solvivo without entering any personal information. On specific pages we may ask you for personal data in order to be able to provide certain services or to execute a transaction requested by you. The personal data we collect may include:

• contact details, such as your name, title, name of company / organisation, e-mail address, telephone and fax numbers, postal address
• information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies.
• information used to customize and facilitate your use of our websites, including login and technical information
• inquiries about and orders for our products and services
• information that assists us in identifying the products and services that best meet your requirements
• event registration information; and
• feedback from you about our websites and our products and services generally

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Gathering of anonymous data

We can collect certain information when you visit our website, such as the number of loaded sites, the number of transmitted bytes, the number of visits, the links you clicked, the materials you accessed, and the actions executed on the sites of Solvivo GmbH. We also collect certain standard information that your browser sends to every website you visit such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site. We do not link this information to your identity and the data collected will be used only for statistical purposes.

Cookies

On our website we usually do not use any cookies, but in certain exceptional cases we may use cookies which place technical session-control data in your browser’s memory. These data are automatically erased at the latest when you close your browser. If, exceptionally, one of our applications requires the storage of personal data in a cookie, for instance a user ID, we will point out you to it.

Of course, it is perfectly possible to consult our website without the use of cookies. Please note, however, that most browsers are programmed to accept cookies in their default configuration. You can prevent this by changing the appropriate setting in the browser options. If you set the browser to refuse all cookies, this may restrict your use of certain functions on our website.

Use of information by Solvivo GmbH

Services and transactions

We use your personal information to deliver services or carry out transactions you have requested, such as providing information on services, properties or projects, answering customer requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in your interactions with Solvivo GmbH, information collected by our website may be combined with information we collect by other means.

Website improvement

We may use your personal information to improve our websites and services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our websites to your particular preference or interests.

Communications

With your permission, we may use your personal information gathered via our websites to inform you of products or services available from Solvivo GmbH. When collecting information that might be used to contact you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. We comply with the limits of the laws regarding data privacy and competition. We do not sell or rent any kind of person-related data to persons or offices and the same applies to data from user groups and e-mail lists.

Sharing of personal information

Except for the purposes described below, personal data you provide to Solvivo GmbH through our websites will not be shared with any company, organisation, any subsidiaries or affiliated companies of Solvivo GmbH.

Forwarding to service providers

Solvivo contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of your personal information they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.

Google Analytics

This website uses Google Analytics, a web analysis service of the Google Inc. („Google“). Google Analytics uses so-called Cookies, text files which are stored on your computer and which allows an analysis of the use of the website by you. The information generated by the Cookie about your use of this website (including your IP address) is transferred to a server by Google in the USA and is stored there. Google will use this information to evaluate your use of the website in order to put together a report about the website activities for the website operators and to produce linked services with the website use and the Internet use. Also Google will transfer this information if necessary to third parties, provided that this legally prescribed or as far as third parties process these data on behalf of Google. Google will associate in no circumstances your IP address with the other data which are stored by Google. They can prevent the installation of the Cookies by a suitable setting of your browsers software; we point out to you, nevertheless, to the fact that you cannot use all functions of this website in this case if necessary fully extensively. By the use of this website you agree with the treatment of the data upraised about you by Google in the before described way and for the before named purpose.

Disclosure of personal data in connection with transactions

In connection with certain transactions, we may disclose some or all of your personal data to financial institutions, government authorities, shipping companies or postal services involved in the fulfillment of the transaction requested.

Disclosure for other reasons

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

Security

Solvivo is committed to protecting the security of your personal information. Therefore only information needed to fulfill the tasks of Solvivo will be collected. For sites to which you login, it is your responsibility to ensure the security of your password and not to reveal this information to others.

Right to be informed

According to the Federal data protection law (Bundesdatenschutzgesetz) you have the right to free information about your stored data and its usage at any time as well as the right to correct, lock or delete this data under certain circumstances.

According to the Teleservice Data Protection Act you also have the right to withdraw any prior consent to the collection, processing or use of Internet user data at any time without giving reasons, as well as to access at any time any stored Internet user data relating to you personally or to an alias.

If you don't agree to the collection of these data for any of these purposes, you can oppose the collection of the data by using the contact form. However, we will not be able to answer your request on this way. But we also process your request by telephone, letter, telefax or email.

If required please contact us through the contact data given under the legal notices page of this web site.

Links to other websites

Our websites may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. We also do not control if the owner of the website complies to the current data protection rules. We expressly point out that this data privacy policy does not apply to any other website but only to the website of Solvivo. Therefore, please refer to the legal regulations for data protection of the respective websites.

Children

The Solvivo website is not designed to be used by children aged 14 or younger. Personal data of children aged 14 or younger will not be knowingly collected, processed, used or saved by Solvivo without getting the agreement of the legal representative. Upon request, the legal representative has the right to view the information provided by the child and/or demand the deletion of this information.

Modifications to this privacy policy

Solvivo may occasionally update this privacy statement. When we do, we will revise the "last updated" date at the top and bottom of the privacy statement. We will obtain your opt-in consent for any updates to this privacy statement that materially expand the sharing or use of your personal information in ways not disclosed in this privacy statement at the time of collection.